Replace 12/13: After a profitable Insider testing interval, we’re delighted to announce that Help Digital Agent is now rolling out to all gamers within the US. We’d prefer to thank Insiders for his or her assist in testing and offering suggestions for this new function.”
Help Digital Agent is an AI-powered function constructed to assist Xbox gamers extra effectively resolve their support-related gaming points, and it’s rolling out to pick Xbox Insiders on assist.xbox.com in the present day. Help Digital Agent can rapidly entry info from assist.xbox.com to reply questions related to Xbox console and recreation assist points. Xbox Insiders positioned in america and with English chosen as their most well-liked language can start previewing the Help Digital Agent in the present day by visiting assist.xbox.com whereas signed into an account that’s registered with the Xbox Insider Program.
We worth the suggestions from Xbox Insiders for this preview expertise and any suggestions obtained will probably be used to enhance the Help Digital Agent. As you work together with the Help Digital Agent, you’ll be able to present suggestions through the “thumbs up” or “thumbs down” button on every of the responses or present suggestions straight through the “Give suggestions” button on the backside of the web page.
The best way to Use Help Digital Agent
Beginning in the present day, Xbox Insiders will see the Help Digital Agent on the “Contact us” web page on assist.xbox.com. Register with the identical account you registered with the Xbox Insider Program, you then’ll see a brand new choice to ask our new Help Digital Agent a query.
When you click on on “Ask a query,” you will notice the Help Digital Agent launch in a brand new browser window. You possibly can ask the agent questions through textual content or voice, and it’ll reply with related info from assist.xbox.com. If the Help Digital Agent can not resolve the difficulty, you’ll be able to request to talk with a stay assist agent so long as it’s inside Xbox Help’s regular hours of operation.
Throughout this preview, you too can customise your assist expertise by clicking on the ellipsis menu icon and selecting between two totally different Help Digital Brokers.
The best way to Get Xbox Insider Help and Share Your Suggestions
In the event you’re an Xbox Insider in search of assist, please be part of our neighborhood on the Xbox Insider subreddit. Official Xbox workers, moderators, and fellow Xbox Insiders are there to assist. We suggest including to threads with the identical subject earlier than posting a model new one. This helps us assist you the perfect we will! Additionally, you’ll be able to present direct suggestions to Crew Xbox by following the steps right here below the “Report an issue on-line” part.
In the event you aren’t a part of the Xbox Insider Program but and wish to assist create the way forward for Xbox and get early entry to new options, be part of the Program in the present day by downloading the Xbox Insider Hub for Xbox Sequence X|S & Xbox One or Home windows PC.
For extra info on the Xbox Insider Program, observe us on Twitter at @XboxInsider.
