Bluesky skilled explosive development final 12 months, , necessitating that the platform ramp up its moderation efforts. In its lately launched moderation report for 2024, Bluesky mentioned it grew by about 23 million customers, leaping from 2.9 million customers to just about 26 million. And, its moderators obtained 17 occasions the variety of consumer reviews they obtained in 2023 — 6.48 million in 2024 in comparison with 358,000 the earlier 12 months.
The majority of those reviews had been associated to “harassment, trolling or intolerance,” spam and deceptive content material (together with impersonation and misinformation). The presence of accounts posing as different folks within the wake of Bluesky’s reputation spike, and the platform with a “extra aggressive” method in an try and crack down on it. On the time, it mentioned it had quadrupled its moderation workforce. The brand new report says Bluesky’s moderation workforce has grown to about 100, and hiring is ongoing. “Some moderators specialise in specific coverage areas, akin to devoted brokers for baby security,” it notes.
Different classes Bluesky says it obtained lots of reviews about embody “unlawful and pressing points” and undesirable sexual content material. There have been additionally 726,000 reviews marked as “different.” Bluesky says it complied with 146 requests from “legislation enforcement, governments, authorized companies” out of a complete of 238 final 12 months.
The platform plans on making some adjustments to the way in which reviews and appeals are dealt with this 12 months that it says will “streamline consumer communication,” like offering customers with updates about actions it has taken on content material they’ve reported and, additional down the road, letting customers attraction takedown selections straight within the app. Moderators took down 66,308 accounts in 2024, whereas its automated programs took down 35,842 spam and bot profiles. “Looking forward to 2025, we’re investing in stronger proactive detection programs to enrich consumer reporting, as a rising community wants a number of detection strategies to quickly determine and tackle dangerous content material,” Bluesky says.
