Introducing Assist Digital Agent
Assist Digital Agent is an AI-powered function constructed to assist Xbox gamers extra effectively clear up their support-related gaming points, and it’s rolling out to pick out Xbox Insiders on help.xbox.com at the moment. Assist Digital Agent can shortly entry data from help.xbox.com to reply questions related to Xbox console and sport help points. Xbox Insiders positioned in the US and with English chosen as their most well-liked language can start previewing the Assist Digital Agent at the moment by visiting help.xbox.com whereas signed into an account that’s registered with the Xbox Insider Program.
We worth the suggestions from Xbox Insiders for this preview expertise and any suggestions acquired might be used to enhance the Assist Digital Agent. As you work together with the Assist Digital Agent, you possibly can present suggestions by way of the “thumbs up” or “thumbs down” button on every of the responses or present suggestions straight by way of the “Give suggestions” button on the backside of the web page.
Learn how to Use Assist Digital Agent
Beginning at the moment, Xbox Insiders will see the Assist Digital Agent on the “Contact us” web page on help.xbox.com. Register with the identical account you registered with the Xbox Insider Program, then you definately’ll see a brand new choice to ask our new Assist Digital Agent a query.
When you click on on “Ask a query,” you will note the Assist Digital Agent launch in a brand new browser window. You may ask the agent questions by way of textual content or voice, and it’ll reply with related data from help.xbox.com. If the Assist Digital Agent can’t clear up the problem, you possibly can request to talk with a reside help agent so long as it’s inside Xbox Assist’s regular hours of operation.
Throughout this preview, you can even customise your help expertise by clicking on the ellipsis menu icon and selecting between two completely different Assist Digital Brokers.
Learn how to Get Xbox Insider Assist and Share Your Suggestions
If you happen to’re an Xbox Insider searching for help, please be part of our group on the Xbox Insider subreddit. Official Xbox workers, moderators, and fellow Xbox Insiders are there to assist. We advocate including to threads with the identical matter earlier than posting a model new one. This helps us help you the perfect we will! Additionally, you possibly can present direct suggestions to Crew Xbox by following the steps right here below the “Report an issue on-line” part.
If you happen to aren’t a part of the Xbox Insider Program but and need to assist create the way forward for Xbox and get early entry to new options, be part of the Program at the moment by downloading the Xbox Insider Hub for Xbox Collection X|S & Xbox One or Home windows PC.
For extra data on the Xbox Insider Program, observe us on Twitter at @XboxInsider.
