MMO veteran Scott Hartsman just lately skeeted a gamedev article about Steam opinions, particularly wanting on the knowledge on whether or not or not spending time replying to Steam opinions is well worth the bother. Apparently, it’s. Thanking folks for good opinions appears to have a small impact on the speed of optimistic opinions (as different folks see it and suppose higher of you), whereas responding to unfavorable opinions has a big impact on convincing unfavorable reviewers to modify their opinions to optimistic.
“Within the case of Forza Horizon 4, 80% of unfavorable opinions the staff responded to that have been then up to date by customers turned optimistic. A number of different video games like DOOM Everlasting, Gunfire Reborn, House Marine 2, and Elite Harmful noticed 60%+ enhancements. […] Opinions which have developer responses are 2x as more likely to be up to date.”
I’ve to determine that there’s some psychology at work right here. Years in the past, when somebody posted threats towards my kids within the MOP feedback, the individual truly emailed me after he was banned and apologized, saying he was simply being edgy and hadn’t thought via that we have been actual folks. I’ve to wonder if a dev answering unfavorable opinions jolts somebody who was simply shitposting for clout into realizing, hey, these are actual folks, and they’re listening to me.
Do you ever replace your Steam opinions for MMOs and multiplayer video games? How typically? And do MMO devs ever reply to your Steam opinions? What about your feedback on Discord or Reddit?
One thing “everyone knows,” however neat to see some work behind it. He scraped all scrapeable steam opinions, and there is inference however:”…half of gamers that depart unfavorable opinions however then come again and replace their assessment after a developer has instantly responded to them, change to optimistic.”
— Scott Hartsman (@hartsman.bsky.social) 2025-01-16T16:09:09.785Z
Each morning, the Massively Overpowered writers staff up with mascot Mo to ask MMORPG gamers pointed questions in regards to the massively multiplayer on-line roleplaying style. Seize a mug of your most well-liked beverage and take a stab at answering the query posed in at this time’s Day by day Grind!
